Digital Support Apprentice

Agilico Ltd · Edinburgh, UK

Salary
£20,000 per annum
Level
Level 3
Duration
10 - 12 months
Closes
8 Oct 2026

About the role

Join Agilico, a pioneering Circular-First Managed Print Services business, as a Digital Support Apprentice in Edinburgh. You will be instrumental in extending the lifespan of technology and reducing environmental impact. Responsibilities include managing service requests via a digital ticketing platform, maintaining accurate digital records across multiple business systems, becoming a key user of digital platforms, utilizing Microsoft 365 applications for communication and reporting, collaborating with teams to prioritize workloads, supporting digital stock control, maintaining business-critical documentation, and contributing to process improvement initiatives. The ideal candidate is good at communication and customer service, hands-on, a problem solver, and reliable.

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