ICT Apprentice
SENTIS MANAGED SOLUTIONS LTD · Warrington, UK
- Salary
- £15,600 a year
- Level
- Level 3
- Duration
- 1 Year 4 Months
- Closes
- 10 Oct 2026
- Qualification
- IT Support Technician Apprenticeship
- Training provider
- NOWSKILLS LIMITED
About the role
This is an excellent opportunity to join Sentis Managed Solutions Ltd's Service Desk team as an apprentice while completing a Level 3 IT Support Technician Apprenticeship. You will provide first-line technical support, work on support tickets, assist senior engineers, and help set up PCs and laptops. Responsibilities include handling common requests like password resets and fault logging, acting as a first point of contact for customers via phone, email, and portal, and liaising with internal colleagues to ensure effective service delivery. The role requires a genuine passion for IT, good communication skills, and a willingness to learn. Successful completion may lead to a permanent role.
Entry requirements
- Communication skills, IT skills, Organisation skills, Customer care skills, Administrative skills, Logical, Initiative
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