B&Q Customer Advisor Apprenticeship
B&Q - Bury St.Edmunds · Bury St.Edmunds, UK
- Salary
- £13,905 a year
- Level
- Level 2
- Duration
- 2 Years
- Closes
- 11 Dec 2026
- Qualification
- Level 2 Customer Service Practitioner
- Training provider
- LIFETIME TRAINING GROUP LIMITED
About the role
Join B&Q as a Customer Advisor and become an expert in home improvement advice. This apprenticeship will train you to understand customer needs, provide solutions, and enhance their shopping experience. You'll also be involved in stock management, visual merchandising, and ensuring the store looks its best. Key responsibilities include engaging with customers, turning negative situations into positive outcomes, and using available tools to maximize sales. The role emphasizes safety, legal compliance, and adherence to company policies. You will be working towards a Level 2 Customer Service Practitioner qualification, gaining valuable skills and experience in a supportive team environment. B&Q offers a great range of benefits, including an award-winning pension scheme, share save options, holiday allowance, employee assistance programs, and shopping discounts.
Entry requirements
- Team Working, Organisation Skills
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