Customer Advisor Apprenticeship

B&Q - Leyton · Leyton, UK

Salary
£13,624 a year
Level
Level 2
Duration
1 Year 3 Months
Closes
11 Dec 2026
Qualification
Level 2 Customer Service Practitioner
Training provider
LIFETIME TRAINING GROUP LIMITED

About the role

This apprenticeship at B&Q Leyton offers a fantastic opportunity to become a Customer Advisor. You will gain hands-on experience in customer service, stock management, visual merchandising, and sales. The role involves actively engaging with customers, understanding their needs, and providing effective solutions. You will also collaborate with colleagues, handle customer feedback, and ensure store presentation is excellent. The apprenticeship includes working towards a Level 2 Customer Service Practitioner qualification, with opportunities for ongoing training and development. B&Q is committed to diversity and inclusion, and offers a range of benefits including a pension scheme, ShareSave options, holiday allowance, and shopping discounts. This apprenticeship is a stepping stone to a rewarding career within B&Q.

Entry requirements

  • Team Working, Organisation Skills

Apply on the employer's site

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