IT Support Apprentice
Arts Council England - Manchester · Manchester, UK
- Salary
- £26,051 a year
- Level
- Level 3
- Duration
- 1 year 7 months
- Closes
- 21 Nov 2026
- Qualification
- Information Communications Technician Apprenticeship L3
- Training provider
- LIFETIME TRAINING GROUP LIMITED
About the role
As an IT Support Apprentice at Arts Council England in Manchester, you will provide responsive and customer-focused IT support to staff. You will learn to diagnose and resolve IT incidents, support users with hardware, software, and Microsoft 365, and assist with setting up equipment. This role involves using the IT Service Management system, communicating technical information clearly, and collaborating with colleagues and external providers. You will also learn about system user management and contribute to improving the user experience. The apprenticeship includes training and development opportunities, with the possibility of travel to other Arts Council England locations. You will work towards achieving your apprenticeship qualification and uphold the Nolan Principles of Public Life and the Arts Council's values, with a commitment to equality, diversity, and inclusion.
Entry requirements
- None required (Desired: Team Working, Organisation Skills)
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