Customer Service Practitioner Apprenticeship L2
B&Q - Leyton · Leyton, UK
- Salary
- £13,624 a year
- Level
- Level 2
- Duration
- 1 Year 3 Months
- Closes
- 5 Dec 2026
- Qualification
- Customer Service Practitioner Apprenticeship L2
- Training provider
- LIFETIME TRAINING GROUP LIMITED
About the role
Join B&Q as a Customer Advisor Apprentice and become an expert in home improvement. You will learn to engage with customers, understand their needs, and provide effective solutions. This role involves working with colleagues, resolving customer issues, and utilizing store systems to maximize sales. You will also be responsible for maintaining store standards and ensuring safe and legally compliant operations. As part of this apprenticeship, you will gain valuable experience while working towards a Level 2 Customer Service Practitioner qualification, including Functional Skills in Maths and English. B&Q offers a supportive environment with benefits such as an award-winning pension scheme, ShareSave options, generous holiday entitlement, and employee discounts. This apprenticeship is an excellent opportunity for career progression within the retail sector.
Entry requirements
- Desired / null / None required / None required.
- Team Working,Organisation Skills
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