Software Support Technician Apprentice

NOYANTIS LIMITED · NOTTINGHAM, UK

Salary
£22,000
Level
Level 4
Duration
2 Years
Closes
20 Nov 2026
Qualification
Software Support Technician Apprenticeship
Training provider
TECHNICAL PROFESSIONALS LIMITED

About the role

Start your career in software support with Noyantis. You'll learn to support users of our installed and cloud software, resolve customer queries, test software updates, and assist with training. Gain valuable IT skills, a recognised apprenticeship qualification, and the opportunity to build a long-term career in a growing software business. Duties include providing first-line support, assisting customers with queries, logging and tracking support requests, testing new software features, assisting with customer onboarding and training, maintaining customer records, learning about database systems, cloud technologies, and business processes, and working closely with development and support teams.

Entry requirements

  • GCSE English and Maths (grades 9-4), A Level Computer Science (grade C). Desired: T Level in Digital, Computing or related subject (Merit), BTEC in IT, Computing or related subject (Merit), Degree in Computer Science or related subject (2:2). Skills: Communication, IT, Attention to detail, Organisation, Customer care, Problem solving, Logical thinking, Team working, Initiative, Time Management, Willingness to learn, Written communication, Troubleshooting, Microsoft Office.

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