IT Support Apprentice
DIGITALPHOBIA LTD · Oxford, UK
- Salary
- £18,000 a year
- Level
- Level 3
- Duration
- 1 Year 5 Months
- Closes
- 13 Nov 2026
- Training provider
- QA LIMITED
About the role
This is a Level 3 IT Support Apprenticeship with DIGITALPHOBIA LTD. The role involves performing 1st line IT support duties, including troubleshooting hardware and software issues, communicating with clients via phone and email, and maintaining client expectations. The apprentice will also be responsible for monitoring support queues, creating documentation, and reviewing system backups. The apprenticeship is for 1 year and 5 months, with a starting salary of £18,000 per year. The training provider is QA LIMITED. The ideal candidate will have GCSEs at grade 4+ in any subject, including Maths and English, and possess good communication and IT skills. Benefits include free snacks, coffee, a break room with games, a pension scheme, 25 days holiday plus bank holidays, and on-site parking. DIGITALPHOBIA LTD is an IT support company established in 2016, focused on building transparent and trusting relationships with clients.
Entry requirements
- GCSE Maths & English at grade 4+ (D or above). GCSE 3 of any subject at grade 4+ (A* - C). Communication and IT skills.
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