Digital Support Apprentice

A&D Logistics · Paisley, UK

Salary
£8 per hour
Level
Level 3
Duration
10 - 12 months
Closes
6 Nov 2026

About the role

A&D Logistics is seeking an enthusiastic and reliable Digital Support Apprentice to join their busy traffic office. This role is ideal for a school or college leaver looking to start a career in transport administration. No prior experience is necessary as full training and support will be provided to develop office skills, confidence, and understanding of transport operations. The apprentice will learn to manage customer bookings, ensure efficient job execution from booking to invoicing, communicate with customers via various channels, accurately enter and manage job details using transport management systems and other software, utilize digital scheduling tools, review and follow up on booking records, use SharePoint and Falcon for document management, assist with calculating charges, support new customer account setup, handle customer enquiries, escalate issues to the transport planning team, use Microsoft Office applications, and support general office duties. The role emphasizes learning company policies, data protection, and reporting processes. Ideal candidates will have a positive attitude, an interest in transport or administration, good communication skills, attention to detail, computer literacy, and strong timekeeping and organizational abilities. The apprenticeship involves a commitment to training and learning.

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