IT Support Apprentice

CLEAR CARE SOLUTIONS LTD · Stafford

Salary
£16,500 a year
Level
Level 3
Duration
1 Year 3 Months
Closes
8 Nov 2026
Qualification
Information Communications Tech Apprenticeship Standard
Training provider
BALTIC TRAINING SERVICES LIMITED

About the role

Ready to dive into the world of tech and make a real impact? ClearCare Solutions is on the lookout for a driven and tech-savvy IT Support Apprentice to join our growing team! This is your chance to gain real-world experience, develop cutting-edge skills, and be part of a company that’s revolutionizing digital solutions for the care industry.

As an IT Support Technician apprentice on a Level 3 Information Communications Tech apprenticeship standard, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment. You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person.

Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service.

Entry requirements

  • GCSE English at grade 5 and Maths at grade 4.

Apply on the employer's site

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