Apprentice IT Support Technician

SOFA BRANDS INTERNATIONAL LIMITED · Nottinghamshire, UK

Salary
£16,010 a year
Level
Level 3
Duration
1 Year 6 Months
Closes
2 Nov 2026
Qualification
Level 3 Information Communications Technician Apprenticeship Standard
Training provider
LEEP TALENT LIMITED

About the role

Join SOFA BRANDS INTERNATIONAL LIMITED as an Apprentice IT Support Technician, a Level 3 apprenticeship offering hands-on experience in a dynamic IT environment. You will provide first-line support to colleagues, troubleshoot IT issues, and gain exposure to Microsoft 365, networking, infrastructure, cyber security, and cloud technologies. This role involves setting up and maintaining IT equipment, managing user accounts, supporting network tasks, and assisting with system updates and IT projects. You will also ensure compliance with IT security and data protection procedures. The apprenticeship includes completing training, coursework, and assessments, developing your technical knowledge and skills through practical experience. This is a fantastic opportunity to build a career in the technology sector.

Entry requirements

  • GCSE English and Maths at grade 4/C or above. Strong communication, IT, problem-solving, and teamwork skills are essential, along with attention to detail, initiative, and a passion for IT.

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