Customer Service Level 3 Apprenticeship

TRAC FUTURES · Norwich, UK

Salary
£15,496 - £24,619.27
Level
Level 3
Duration
1 Year 3 Months
Closes
30 Nov 2026
Qualification
Customer Service Level 3
Training provider
HEART OF ENGLAND TRAINING LIMITED

About the role

Embark on a Customer Service Level 3 Apprenticeship with TRAC FUTURES in Norwich. This program offers full training and a clear path to permanent employment within a fast-growing, family-owned business. You will be the first point of contact for a diverse global customer base, handling inquiries, processing orders, and resolving issues with professionalism and empathy. Develop essential communication, problem-solving, and IT skills while working towards a recognized qualification. A driving license and car are preferable due to the rural location. This is a fantastic opportunity to build a rewarding career in customer service.

Entry requirements

  • GCSE English and Maths at grade 4 or above, excellent communication and IT skills, a positive attitude, and the ability to remain calm under pressure.

Apply on the employer's site

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