Apprentice Receptionist/Administrator

DUNELM MEDICAL PRACTICE · Durham, UK

Salary
£15,600 a year
Level
Level 3
Duration
1 Year 6 Months
Closes
19 Nov 2026
Qualification
NVQ Level 3
Training provider
EAST DURHAM COLLEGE

About the role

Join Dunelm Medical Practice as an Apprentice Receptionist/Administrator and become an integral part of our patient-focused team. This role involves a wide range of administrative and reception duties, including managing patient appointments, handling telephone communications, processing prescriptions, organizing mail, and maintaining patient records. You will gain hands-on experience with our clinical system (SystmOne) and contribute to the smooth running of our three practice locations. This apprenticeship offers a fantastic opportunity to develop essential administrative and customer care skills within a supportive healthcare environment, with the potential for further training and permanent employment upon completion.

Entry requirements

  • GCSE English: 4 (Essential)
  • GCSE Maths: 4 (Essential)
  • Communication skills
  • IT skills
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Number skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Patience

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