Apprentice Receptionist/Administrator

About the role

Dunelm Medical Practice is seeking an Apprentice Receptionist/Administrator to join their team at Framwellgate Moor Medical Centre. This role involves a wide range of administrative and reception duties within a busy medical practice. Responsibilities include managing patient interactions, handling telephone calls, processing prescription requests, organizing mail and patient information, liaising with care homes, running reports on the SystmOne system, administering the recall system, distributing pathology results and electronic communications, supplying copy notes, and assisting with patient records. The apprentice will also be involved in meeting minutes, updating the practice website and social media, and processing GP2GP tasks. Training will be provided for administrative and reception functions. Upon completion, there is a possibility of further training and permanent employment.

Entry requirements

• GCSE English: 4 (Essential), GCSE Maths: 4 (Essential), Communication skills, IT skills, Organisation skills, Customer care skills, Administrative skills, Number skills, Logical, Team working, Initiative, Non judgemental, Patience

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