TUI Retail Apprentice

TUI UK LIMITED · Sittingbourne, UK

Salary
£16,621 a year
Level
Level 3
Duration
2 Years
Closes
20 Nov 2026
Qualification
Travel Consultant Level 3
Training provider
TUI UK LIMITED

About the role

Become a TUI Retail Apprentice and use your personality to inspire and respect customers and colleagues while having fun. You'll gain knowledge and skills to confidently understand customers, help answer questions, bring holidays to life, and improve customer loyalty. You'll be supported to investigate and resolve any questions or complaints and embrace change in a customer-focused role. Your drive to achieve will lead you to exceed sales and service objectives. The apprenticeship offers a great route into a varied and exciting career with TUI. You will be assigned a Learning Coach and aim to achieve a Level 3 Travel Consultant qualification. Off-the-job training will follow the Occupational Standard, with online learning, assessments, and portfolio updates. Functional Skills in English and maths may be completed if required.

Entry requirements

  • GCSE Maths & English: Grade 9 – 4 (Essential), Communication skills, Attention to detail, Organisation skills, Customer care skills, Team working

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