Customer Service Practitioner Apprentice (Level 2)
MILES OF TILES IMPORTS LIMITED · Leamington Spa, UK
- Salary
- £15,600 a year
- Level
- Level 2
- Duration
- 1 Year
- Closes
- 30 Nov 2026
- Qualification
- Customer Service Practitioner Level 2
- Training provider
- INTEC BUSINESS COLLEGES LIMITED
About the role
Join Miles of Tiles Imports Limited as a Customer Service Practitioner Level 2 Apprentice in Leamington Spa. This role offers a fantastic starting point for a career in customer service, providing hands-on experience and a recognized qualification. Responsibilities include welcoming customers, assisting with product inquiries, managing phone calls and emails, processing online orders, learning about product ranges, supporting the warehouse team with order preparation and deliveries, processing sales transactions, resolving customer issues, maintaining showroom displays, utilizing business systems, and collaborating with colleagues. The apprenticeship includes training delivered monthly in working hours over approximately 3 hours per session.
Entry requirements
- GCSE English A*-C (9-4) and GCSE Maths A*-C (9-4). Essential skills include communication, IT, attention to detail, organization, customer care, problem-solving, logical thinking, teamwork, initiative, and physical fitness. A driving license is also required.
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