B&Q Customer Advisor Apprenticeship
B&Q - Carlisle · Carlisle, UK
- Salary
- £16,344 a year
- Level
- Level 2
- Duration
- 1 Year 3 Months
- Closes
- 17 Nov 2026
- Qualification
- Customer Service Practitioner Level 2
- Training provider
- LIFETIME TRAINING GROUP LIMITED
About the role
This apprenticeship at B&Q in Carlisle offers a fantastic opportunity to become a Customer Advisor. You will be an integral part of a supportive team, focusing on providing excellent customer service. Your responsibilities will include actively engaging with customers, understanding their needs and offering solutions, collaborating with colleagues, resolving customer issues effectively, and utilizing store systems to drive sales. You will also ensure adherence to safety and company procedures. B&Q values diversity and inclusion, aiming for a workplace where everyone feels they belong. In addition to hands-on experience, you will work towards a Level 2 Customer Service Practitioner qualification. The role also comes with a range of benefits including a competitive hourly rate, pension scheme, ShareSave options, generous holiday allowance, and employee assistance programs.
Entry requirements
- None required: None required (Desired)
- Team Working
- Organisation Skills
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