Apprentice Customer Consultant

KBA Financial Services · Nantwich, UK

Salary
£19,747 a year
Level
Level 2
Duration
1 Year
Closes
23 Oct 2026
Qualification
Level 2 Customer Service qualification
Training provider
CHESHIRE COLLEGE - SOUTH & WEST

About the role

KBA Financial Services is seeking an Apprentice Customer Consultant to join their team in Nantwich. This role involves providing excellent customer service, handling cash transactions accurately, opening savings accounts, assisting customers with online and telephone banking, promoting products and services, booking appointments for advisers, and completing administration tasks. The apprenticeship is for 1 year and will lead to a Level 2 qualification in Customer Service. Candidates must be 18 years or older due to the handling of sensitive information. The company prides itself on delivering exceptional customer service and building lasting relationships. This role offers genuine opportunities for career progression within financial services.

Entry requirements

  • GCSE English: C/4 (Essential), GCSE Maths: C/4 (Essential), Communication skills, Attention to detail, Number skills, Team working, Honest, Reliable, Professional appearance

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