Customer Service Apprenticeship - Sheffield Specsavers

SPECSAVERS OPTICAL SUPERSTORES LIMITED · Sheffield, UK

Salary
£17,101.92 a year
Level
Level 2
Duration
1 Year
Closes
21 Oct 2026
Qualification
Level 2 Customer Service Practitioner Apprenticeship Standard
Training provider
SPECSAVERS OPTICAL SUPERSTORES LIMITED

About the role

This apprenticeship offers a fantastic opportunity to gain experience in customer service at Specsavers in Sheffield. You will be responsible for providing excellent advice and a warm welcome to customers, handling orders, and efficiently answering telephone calls. You'll also be tasked with updating customers on the status of their hearing aids and glasses.

This is an entry-level position, ideal for individuals looking to start a career in customer service. You will be working towards a Level 2 Customer Service Practitioner Apprenticeship Standard, which includes functional skills in maths and English if required. Upon completion, you will have a range of career options within Specsavers, including roles in call centres, as a receptionist, or in meet and greet positions. Please ensure you can travel to the store daily.

Entry requirements

  • GCSE Maths: 9-4 (A*- C) (Essential), Communication skills, Organisation skills, Administrative skills, Team working

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