Apprentice Service Advisor

FORD & SLATER LIMITED · Birtley, Chester Le Street, DH3 2SP

Salary
£16,640 a year
Level
Level 3
Duration
1 Year 6 Months
Closes
30 Oct 2026
Qualification
Business Administrator Level 3
Training provider
LEARNING SKILLS PARTNERSHIP LTD

About the role

Ford & Slater Limited is seeking an Apprentice Service Advisor at their Birtley location. This role involves welcoming and assisting customers, booking vehicles for service and repairs, managing workshop schedules, and liaising with technicians. The apprentice will also be responsible for preparing job cards, estimates, and invoices, ensuring compliance with company and manufacturer procedures, and maintaining accurate customer records. The goal is to provide a high standard of customer care and contribute to the service department's performance. Upon completion, the apprentice will be a fully qualified Service Advisor, with potential for further career development within the aftersales function.

Entry requirements

  • GCSE English: 4 (Essential)
  • GCSE Maths: 4 (Essential)
  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Team working
  • Initiative
  • Patience

Apply on the employer's site

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