Apprentice Medical Receptionist

The Market Surgery · NORWICH

Salary
£15,600 a year
Level
Level 2
Duration
1 Year
Closes
9 Oct 2026
Qualification
GCSE English and Maths at grade 4 or above
Training provider
POULTEC TRAINING LIMITED

About the role

The Apprentice Medical Receptionist will be the primary point of contact for patients, managing information distribution and inquiries for the clinical team. Responsibilities include accurately recording patient information, managing appointment systems, processing various appointment requests, answering and directing phone calls, and signposting patients to appropriate services. The role also involves liaising with internal and external stakeholders, performing administrative tasks, and supporting clinical staff. This apprenticeship requires strong communication, IT, organizational, and customer care skills. It's an excellent opportunity for individuals looking to start a career in healthcare administration.

Entry requirements

  • GCSE English and Maths at grade 4 or above, strong communication skills, IT skills, attention to detail, organisation skills, customer care skills, problem-solving skills, presentation skills, administrative skills, analytical skills, logical thinking, teamwork, initiative, non-judgmental attitude, patience, empathy, and reliability.

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