IT Service Desk Engineer Apprentice
Network ROI · Midlothian
- Salary
- £19,000 per annum
- Level
- Level 6
- Duration
- 12 months
- Closes
- 14 Oct 2026
- Qualification
- Digital Helpdesk Support Level 6 Apprenticeship
- Training provider
- QA
About the role
Launch your IT career with Network ROI! Network ROI is seeking a motivated IT Service Desk Engineer Apprentice to join their team. This apprenticeship offers real-world experience in IT support while working towards a Digital Helpdesk Support Level 6 Apprenticeship with QA. You will receive comprehensive training and hands-on experience from experienced professionals. Responsibilities include providing first-line technical support, logging and managing IT support tickets, diagnosing and troubleshooting common IT issues, and supporting users with Microsoft 365 and various devices. The role requires good communication and problem-solving skills, and a passion for technology. A driver's license is essential due to the nature and location of the role. Benefits include 30 days annual leave, Vitality health care, and death in service benefit.
Entry requirements
- Studied Computing, Digital Technologies or a related subject.
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