Business Administration Apprenticeship

DR HOBKIRK & PARTNERS · GUISBOROUGH, CLEVELAND

Salary
£15,392 a year
Level
Level 3
Duration
1 Year 6 Months
Closes
2 Dec 2026
Qualification
Business Administration Level 3
Training provider
THE EDUCATION TRAINING COLLECTIVE

About the role

This Business Administration Apprenticeship at DR HOBKIRK & PARTNERS (SPRINGWOOD SURGERY) offers a comprehensive introduction to administrative roles within a busy doctor's surgery. The apprentice will be responsible for providing an effective and efficient reception service, managing patient appointments, and handling enquiries. Key duties include explaining procedures, ensuring urgent cases are seen appropriately, assisting new patients with registration, managing telephone calls and messages accurately, and processing clinician requests. The role also involves advising patients on charges for private services, accepting payments, entering patient data onto the computer system, and scanning documentation. The apprentice will coordinate surgery emails and prepare clinical rooms, ensuring adequate supplies of necessary consumables. This apprenticeship is an excellent opportunity to develop strong communication, IT, and organizational skills in a patient-facing environment.

Entry requirements

  • Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Team working, Initiative, Patience

Apply on the employer's site

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