Operations Support Apprentice

About the role

This apprenticeship offers a comprehensive role within Disability Direct, focusing on operational support. The apprentice will assist their line manager and the operations team with a variety of administrative tasks, including document preparation, diary management, and maintaining filing systems. Key responsibilities also involve managing communications, supporting new starters, and assisting with office resources. The role includes maintaining databases, carrying out data entry, and compiling reports. A significant part of the role involves covering reception duties, providing a welcoming and professional first point of contact for all visitors and callers. The apprentice will also be expected to undertake all required apprenticeship training, attend off-the-job sessions, and participate in team meetings. A duty of care towards colleagues, visitors, and service users is paramount, along with adherence to company policies and GDPR. This is a fantastic opportunity to gain experience in a user-led charity supporting disabled people and contribute to their independence.

Entry requirements

• GCSE English: 4/C, GCSE Maths: 4/C, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Team working, Initiative, Non judgemental

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