Business Administration/Customer Service Apprentice

UNIVERSAL SOLUTIONS TRADING LTD · HALESOWEN, UK

Salary
£12,480 a year
Level
Level 3
Duration
1 Year 6 Months
Closes
15 Nov 2026
Qualification
Business Administrator Level 3 Apprenticeship Standard
Training provider
DUDLEY COLLEGE OF TECHNOLOGY

About the role

This apprenticeship offers a fantastic opportunity to gain hands-on experience in office administration and customer service. You will support the day-to-day running of the office, assisting with customer inquiries, processing orders, preparing invoices, and maintaining records. The role involves coordinating deliveries and ensuring excellent customer relations. Working closely with the Operations Director and the wider team, you will develop essential administrative skills while completing your Level 3 Business Administrator qualification. Key responsibilities include responding to customer queries via phone and email, processing orders, coordinating deliveries, preparing quotations and invoices, maintaining customer records, and assisting with basic accounts and purchasing administration. Full training and support will be provided, with no prior office experience necessary.

Entry requirements

  • GCSE English Language or Literature at grade 4/C or Functional Skills Level 2. GCSE Maths at grade 4/C or Functional Skills Level 2.

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