Apprentice Patient Services Advisor
The Gables Medical Group · BEDLINGTON, UK
- Salary
- £15,392 a year
- Level
- Level 2
- Duration
- 1 Year
- Closes
- 16 Nov 2026
- Qualification
- Customer Service Practitioner Level 2
- Training provider
- CITY OF SUNDERLAND COLLEGE
About the role
Start your career in healthcare admin with our Patient Services Apprenticeship at The Gables Medical Group. You’ll gain hands-on experience supporting patients, handling calls and enquiries, processing prescriptions and documents, and completing a wide range of administrative duties in a busy GP practice.
Key responsibilities include call handling, front desk duties, assisting the Duty GP/ANP, scanning and document processing, and prescription processing. You will also undertake general patient services and administrative duties such as opening/securing the practice, managing the appointments system, processing mail, taking messages, filing, data entry, and general clerical support. This apprenticeship offers valuable experience for future roles within the NHS.
Entry requirements
- GCSE English and Maths at grade 4-9
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