Business Administration Apprenticeship

HALES FREIGHT LTD · Wednesbury, UK

Salary
£15,392 a year
Level
Level 3
Duration
1 Year 6 Months
Closes
28 Nov 2026
Qualification
Business Administration
Training provider
WALSALL COLLEGE

About the role

This is a fantastic opportunity for an ambitious individual to join Hales Freight Ltd, a leading transport company, as a Business Administration Apprentice. Based in Wednesbury, you will be part of the customer service team in a dynamic and busy environment. Your duties will include handling customer inquiries via email and phone, accurate data entry, liaising with various departments and depots, assisting with account management, generating KPI reports, and utilizing various computer systems such as Microsoft, Azyra, Transport Exchange, and Subby portals. You will also be responsible for chasing information from customers, inputting customer jobs into the system, and performing general administrative tasks including processing Proof of Delivery (PODs). This apprenticeship offers the chance to gain valuable experience in the logistics sector and develop essential administrative and customer service skills. Upon successful completion, there is potential for full-time employment and career progression within the organization.

Entry requirements

  • GCSE English and Maths at grade C/4 or above. Essential skills include communication, IT, attention to detail, organisation, customer care, problem-solving, presentation, administration, numeracy, analytical thinking, logic, teamwork, creativity, and initiative.

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