Customer Service Administrator Apprenticeship
MERCIA UTILITY SERVICES LIMITED · TAMWORTH, UK
- Salary
- £23,500 a year
- Level
- Level 3
- Duration
- 1 year 6 months
- Closes
- 13 Nov 2026
- Qualification
- NVQ Level 3
- Training provider
- JUNIPER TRAINING LIMITED
About the role
This apprenticeship offers a work-based training program lasting 12 to 18 months, equivalent to an A-Level qualification. It focuses on developing independent administrative, project, and decision-making skills. Apprentices will earn a salary while gaining a qualification and real-world office experience. Key duties include answering calls, quality checking, planning routes and appointments, managing emails, using databases, and delivering excellent customer service. The role requires strong communication, IT, attention to detail, and organizational skills, along with customer care, problem-solving, and teamwork abilities.
Entry requirements
- GCSE English and Maths grade 4 or above, strong communication, IT, attention to detail, and organizational skills.
More apprenticeships like this
- Junior Office Apprentice at ADAPT (UK) TRAINING SERVICES LIMITED, KNOWSLEY INDUSTRIAL PARK, UK
- Sales and Business Development Apprentice 360 Recruiter – Level 3 at TIO TALENT LIMITED, HOVE, UK
- Recruitment Resourcer Apprentice at FAWKES & REECE LTD, LONDON, UK
- Recruitment Resourcer Apprentice at FAWKES & REECE LTD, Southampton, UK
- Recruitment Administration Apprentice at TSR IPSWICH LTD, Gipping Road
- Recruitment Consultant Apprentice at Swarm Training CIC, Hethersett
- Office Administrator Apprentice - Republic Campus at GLOBAL BANKING SCHOOL LTD, London, UK
- Medical Receptionist Administration Apprenticeship at NADIA MALIK & JUNAID MALIK, Moseley, UK