GP Receptionist Business Administration Apprenticeship
New Road Medical Centre · WALSALL, UK
- Salary
- £15,600 a year
- Level
- Level 3
- Duration
- 1 Year 6 Months
- Closes
- 19 Nov 2026
- Qualification
- Business Administration Level 3 Apprenticeship Standard
- Training provider
- WALSALL COLLEGE
About the role
A fantastic opportunity for an enthusiastic person to join a friendly GP Practice as a business administration apprentice. While working towards your Level 3 in Business Administration, your duties will include managing practice appointments, processing repeat prescriptions all while you provide a high level of service to patients.
Your duties will include, but are not limited to: greeting and booking in patients for clinics accordingly, dealing with patient enquiries efficiently and courteously, making appointments on the system, processing repeat prescriptions and filing for collection within 48 hours, taking home visit requests, receiving specimens from patients ensuring all their details have been recorded whilst following health and safety policy, tidying the waiting room after appointments, ensuring the premises are kept tidy between visits from the cleaning staff, and tidying and sorting magazines and leaflets, discarding old and damaged items as necessary.
Key Responsibilities include: ensuring that all visitors and telephone callers to the practice are greeted professionally, managing all telephone calls appropriately, managing the flow of patients arriving at the reception desk, and ensuring clinical staff receive medical records as requested.
Entry requirements
- GCSE English and Maths at grade C/4 or above, along with strong communication, attention to detail, organisation, customer care, presentation, administrative, and teamwork skills. Candidates should also demonstrate initiative, patience, good timekeeping, and a positive attitude.
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