IT Support Apprentice

EXECUTIVE CHANNEL EUROPE LIMITED · London, UK

Salary
£18,000 a year
Level
Level 3
Duration
1 Year 6 Months
Closes
20 Nov 2026
Qualification
ICT (Information Communications Technician) Level 3 Apprenticeship Standard
Training provider
LEEP TALENT LIMITED

About the role

This IT Support Apprentice role offers a fantastic entry point into the technology sector. You will be the first point of contact for IT issues, assisting colleagues with hardware, software, and connectivity problems. The role involves logging and resolving support tickets, setting up new user accounts, managing IT assets, and performing routine maintenance. As an apprentice, you will gain hands-on experience and train towards a Level 3 apprenticeship with Leep Talent, receiving comprehensive on-the-job training from day one. Success in the first year includes independently managing first-line tickets, handling new starter/leaver setups, and contributing to support documentation. The company, Executive Channel Network, is a leader in digital out-of-home advertising, providing a dynamic environment for you to develop your IT skills and potentially progress into IT transformation projects.

Entry requirements

  • GCSE English and Maths at grade 4+ (C or above), a clear interest in technology, logical problem-solving skills, and the ability to explain technical concepts clearly.

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