GP Receptionist Apprentice

Longview Medical Centre · Liverpool, UK

Salary
£15,600 a year
Level
Level 3
Duration
1 Year 6 Months
Closes
16 Oct 2026
Training provider
THE LEARNING FOUNDRY LIMITED

About the role

An excellent entry route into the NHS, this administration apprenticeship is based at a busy medical centre in Huyton servicing 4000 patients. The role focuses on providing an efficient and helpful receptionist service, ensuring efficient data collection, storage, maintenance, and retrieval while maintaining patient confidentiality. Key duties include managing patient arrivals, handling enquiries, booking appointments, managing mail, ensuring the operational status of patient call systems, recording home visit requests, maintaining supplies in consulting rooms, processing and logging samples, taking and recording messages, booking ambulances, managing repeat prescription requests, handling outgoing mail, liaising with various health and social services, ensuring the reception area is tidy, and covering for absent colleagues. This apprenticeship offers a clear path to a permanent position within the practice.

Entry requirements

  • GCSE English (Grade 4) and GCSE Maths (Grade 4) are essential. Strong communication skills, IT proficiency, attention to detail, excellent organisation, customer care, problem-solving abilities, administrative skills, numerical proficiency, teamwork, initiative, and a non-judgmental, patient approach are also required.

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