Medical Receptionist Apprentice

Moss Healthcare Harrogate · HARROGATE, UK

Salary
£21,399.49 a year
Level
Level 3
Duration
1 Year
Closes
16 Oct 2026
Qualification
Level 3 Business Admin
Training provider
VQ SOLUTIONS LTD

About the role

VQ Solutions is seeking a Medical Receptionist Apprentice to join Moss Healthcare in Harrogate. This role offers a fulfilling opportunity to support both reception and administrative teams, ensuring high-quality patient service and providing vital assistance to the Practice Team. The apprentice will gain a Level 3 Business Administration qualification. Key duties include welcoming and supporting patients, managing appointments and enquiries, assisting with care navigation, using digital systems like Accurx, maintaining a reception area, and handling correspondence. Administrative tasks involve registering new patients, processing repeat prescriptions, managing shared inboxes, and document management. The apprentice will also work with the Practice Team to direct patient queries and ensure a safe, efficient, and patient-centred service. Moss Healthcare is a patient-focused GP practice committed to high standards of care. This apprenticeship is delivered by VQ Solutions, with a dedicated mentor and internal support. All apprenticeship work will be completed during working hours.

Entry requirements

  • GCSE Maths and English - Minimum C/4. Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Team working, Initiative, Non judgemental, Patience, Good time management, Flexibility, Ability to prioritise, Enthusiasm.

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