Apprentice Medical Secretary

PEEL HOUSE MEDICAL PRACTICE · ACCRINGTON

Salary
£15,600 a year
Level
Level 3
Duration
1 Year 7 Months
Closes
30 Oct 2026
Qualification
Level 3 Advanced Apprenticeship
Training provider
TRAINING 2000 LIMITED

About the role

This vacancy is for an Apprentice Business Administrator based in Accrington.

The successful applicant will have the opportunity to undertake valuable work experience dealing internal and external customers with whilst gaining on the job qualifications.

Duties:

Secretarial Duties:

Type letters, reports and other documents as required by the partners, Practice manager and other team members

Create referrals and basic TWIMC letters from patient notes

Liaise with hospital and community departments regarding patient care, appointments, etc.

Process all referrals and forward to appropriate departments

Ensure telephone enquiries are dealt with in a courteous and timely manner and take messages as appropriate

Manage all insurance forms, medical reports, benefit forms, private medicals and other non-NHS funded work

Invoice for non NHS funded work and maintain log

Maintain and action referrals database on E-referral service, including referrer action required list and awaiting booking and acceptance list

Monitor advice and guidance requests

Co-ordinate issue of death certificates and cremation paperwork

Co-ordinate and liaise with cemetery office for medical referee cremation paperwork

Co-ordinate and liaise with patient relatives, Gp?s, coroner?s office the MES service for death certificate paperwork

Provide safeguarding admin support to safeguarding leads

Take notes and attendance log at Practice meetings when required

Undertake photocopying / filing as required

Administration Duties:

Action tasks as required

Maintain audit data regarding hospital DNAs

Monitor progress of 2 week cancer referrals and weekly audit

Participate in providing holiday / sickness cover for scanning, and other admin or reception duties as required

Entry requirements

  • GCSE English Grade 4/C or above, GCSE Maths Grade 4/C or above. Communication skills, Attention to detail, Organisation skills

Apply on the employer's site

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