Customer Service/Admin Apprentice

Healing Surgery · GRIMSBY

Salary
£12,480 a year
Level
Level 2
Duration
1 Year
Closes
30 Oct 2026
Qualification
Level 2 Customer Service Practitioner Apprenticeship Standard
Training provider
MCARTHUR DEAN TRAINING LIMITED

About the role

Healing Health Centre is offering an excellent opportunity for a Customer Service/Administration Apprentice to join their busy office department. The role will involve direct communication with patients via telephone and in person, assisting with various day-to-day tasks and handling enquiries. Key duties include answering calls, managing appointments, responding to general queries, and liaising effectively with staff members. This apprenticeship provides a solid foundation in customer service and administrative skills within a healthcare setting.

Entry requirements

  • Desired: GCSE English and Maths at grade 4 or above. Strong communication, attention to detail, organisation, customer care, problem-solving, and administrative skills are essential.

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