Operations Apprentice
HARDSOFT LIMITED · Harlow, UK
- Salary
- £18,000 a year
- Level
- Level 2
- Duration
- 1 Year
- Closes
- 16 Nov 2026
- Qualification
- Intermediate Apprenticeship
- Training provider
- ESSEX COUNTY COUNCIL
About the role
The Operations Apprentice will support the day-to-day activities of the Operations team, learning key business processes including order processing, customer communication, lease administration, and general office duties. Full training will be provided. The apprentice will work closely with colleagues across Sales, Operations, and Finance to ensure customers receive excellent service and orders are processed efficiently and accurately. Key responsibilities include processing customer orders, monitoring them to completion, handling correspondence, assisting with spreadsheets and administrative records, supporting lease administration, maintaining records, and providing administrative support to the wider Operations team. The ideal candidate will have a positive attitude, good communication and organisational skills, confidence using computers, and a willingness to learn. Previous customer service or administration experience is desirable.
Entry requirements
- GCSE Eng & Maths: 4/C and above (Desired), Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Team working, Positive attitude, Willingness to learn, Reliable, Professional approach
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