Customer Service & Administration Apprentice

F T P ELECTRICAL TESTING SERVICES LTD · HULL, UK

Salary
£14,560 a year
Level
Level 3
Duration
1 Year 6 Months
Closes
16 Nov 2026
Qualification
Level 3 Apprenticeship in Business Administration
Training provider
HULL BUSINESS TRAINING CENTRE LIMITED

About the role

FTP Electrical Testing Services is seeking a Customer Service & Administration Apprentice to join their team. This role offers a comprehensive introduction to office administration, customer service, and business operations, with real responsibilities from day one. The apprentice will be involved in various tasks including handling customer inquiries via phone and email, booking appointments, managing data entry, coordinating engineers' daily schedules and routes, and maintaining accurate records. The position also involves assisting with report preparation and ensuring all documentation is completed correctly. The apprentice will receive full support and training to build confidence and develop skills, with opportunities for career progression upon successful completion.

Entry requirements

  • GCSE English and Maths at grade 4 or above. Strong communication, IT, attention to detail, organisational, problem-solving, and teamwork skills are essential.

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