Business & Personnel Administrator Apprentice

About the role

WCM National Limited is seeking a Business & Personnel Administrator Apprentice to join their team. This apprenticeship offers the chance to gain hands-on workplace experience, develop professional skills, and understand how different business functions interact. Key duties include managing customer communications (phone, email), logging service calls, updating service records, liaising with engineers, assisting with scheduling maintenance, and supporting general administration. The role involves using CRM and job management systems, contributing to stock control, and participating in team meetings. Apprentices will shadow various departments to gain a comprehensive view of the business operations and build strong working relationships. This is an excellent opportunity for career development and potential progression within the company.

Entry requirements

• GCSE English at grade 4 or above, GCSE Maths at grade 4 or above. Also requires good communication, IT, attention to detail, organisation, customer care, problem-solving, administrative, teamwork, and initiative skills.

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