Apprentice Bookings Coordinator

About the role

As a bookings coordinator, you will be responsible for matching care and nursing staff with care homes needing short-term support. You will build positive and mutually beneficial relationships to understand client needs. Duties include managing daily temporary staffing requests, coordinating bookings, ensuring timely and cost-effective shift coverage, acting as a primary point of contact for care organisations, building relationships with temporary workers and clients, communicating shift requirements, resolving booking issues, maintaining accurate records, updating systems, ensuring compliance with standards (right-to-work, training, clearances), monitoring agency compliance, supporting audits, adhering to data protection, and providing professional customer service. This role offers a clear career progression path to a full-time bookings coordinator position and a career within recruitment.

Entry requirements

• GCSE English and Maths at grade 4 or above. Excellent communication, IT, attention to detail, organisation, customer care, problem-solving, administrative, and number skills. Must be logical, a team player, show initiative, and have patience.

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