Apprentice Customer Service Administrator
ROWLINSON PACKAGING LIMITED · Nantwich, UK
- Salary
- £16,224 - £25,775.88
- Level
- Level 3
- Duration
- 1 Year 3 Months
- Closes
- 10 Nov 2026
- Qualification
- Level 3 Business Admin
- Training provider
- CHESHIRE COLLEGE - SOUTH & WEST
About the role
Rowlinson Packaging Limited is seeking an Apprentice Customer Service Administrator to join their friendly team. This role focuses on providing quality customer service rather than just call volume. Responsibilities include handling enquiries from existing and potential customers regarding products, deliveries, and accounts, as well as processing orders. Strong communication, multitasking, and independent working skills are essential, with the ability to collaborate with other departments when needed. The apprenticeship offers progression opportunities within a growing family-owned business with 90 years of manufacturing experience in bespoke packaging solutions. The training will be a Level 3 Business Administration program delivered online by Cheshire College - South & West, with potential for Functional Skills if GCSEs are not held at the required level.
Entry requirements
- GCSE English at grade 4/C. Desired: GCSE Maths at grade 4/C. Strong communication, IT, attention to detail, customer care, and problem-solving skills are required, along with initiative and patience.
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