Business Administration Apprentice

About the role

This Level 3 Business Apprenticeship at Silicone Engineering offers a comprehensive introduction to administrative duties within a commercial office and reception environment. The apprentice will be responsible for processing customer queries and purchase orders, ensuring accuracy and efficiency. Key duties include logging purchase orders, verifying order details against quotations, raising production works orders, and providing timely updates on order statuses. The role also involves acting as a communication link between internal departments, external customers, and suppliers. Reception duties such as answering calls, managing meeting room calendars, and assisting with fire evacuation procedures are also part of the role. The apprentice will adhere to commercial manuals and Health and Safety policies, develop strong communication skills, and contribute to the delivery of quality customer service. This apprenticeship provides an excellent opportunity for career progression within the commercial team, potentially leading to a Commercial Assistant role.

Entry requirements

• GCSEs in English Language (grade 4+), English Literature (grade 4+), and Maths (grade 4+). Strong communication, IT, attention to detail, organisation, customer care, and teamwork skills are essential.

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