Apprentice Patient Services Advisor
The Gables Medical Group · BEDLINGTON, UK
- Salary
- £15,392 a year
- Level
- Level 2
- Duration
- 1 Year
- Closes
- 16 Nov 2026
- Qualification
- Customer Service Practitioner Level 2
- Training provider
- CITY OF SUNDERLAND COLLEGE
About the role
Start your career in healthcare administration with The Gables Medical Group's Patient Services Apprenticeship. You will gain hands-on experience supporting patients, handling calls and enquiries, processing prescriptions and documents, and completing a wide range of administrative duties in a busy GP practice. This apprenticeship offers exposure to various sub-roles including call handling, front desk reception, duty advising, scanning and document processing, and prescription handling. You will also be involved in general patient services and administrative tasks such as managing appointments, mail, and patient payments. The role emphasizes communication, attention to detail, organization, customer care, problem-solving, and teamwork. Upon completion, you will have valuable experience for administrative roles within the NHS.
Entry requirements
- GCSE English and Maths at grade 4-9.
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