Business Support Apprentice

About the role

This is a rewarding opportunity for an individual interested in office administration, helping people, and being part of a busy team. This apprenticeship serves as an excellent entry point for a career in Administration, Local Government, or Social Care.

Key duties include:

* Inputting, verifying, and correcting data in recording systems.

* Responding to emails and telephone calls.

* Providing front-facing customer service.

* Managing your own diary and work patterns.

* Photocopying and scanning documents.

* Sending letters and managing incoming post.

* Attending team meetings, either in person or virtually.

* Working flexibly, either from home or in the office.

* Collaborating with and learning from experienced administrative assistants and other apprentices.

About You:

You will be educated to RQF level 2 (GCSE) or equivalent, highly organised, reliable, and capable of managing a demanding workload with a 'can do' attitude. You should be able to take ownership of your work, communicate effectively, build relationships, and provide a high-quality service. Proficiency in Microsoft Office/Office 365 is required, with a willingness to learn new systems. A friendly approach, good phone manner, emotional intelligence, and strong teamwork skills are essential. While previous work experience is helpful, it is not essential.

Essential Requirements:

You must be 16 years of age at the start of the apprenticeship, have the right to work and study in England, and have been ordinarily resident in the UK or EEA for three years before the start date. You cannot have previously completed a qualification Level 2 or above in a related field. Apprentices have employed status and require the right to permanently live, work, and study in the UK; apprenticeships are not covered by student visas. You will need to provide your GCSE certificate or an international equivalent at the final recruitment stage.

Entry requirements

• GCSE English and Mathematics (Pass), Level 2 or above in Customer Service or Business Administration (Pass).

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