Business Administrator Apprenticeship – Patient Services Team

About the role

This apprenticeship offers a fantastic opportunity to join the Patient Services Team at Grove House Surgery as a Business Administrator. You will be involved in a variety of tasks, including answering the telephone, liaising with staff and patients, and managing patient medical records. You will also utilize clinical IT software for patient management and handle general administrative duties such as photocopying, emails, post, and filing. The role requires strong communication, IT, and organizational skills, as well as a commitment to working within a strict code of confidentiality. You will be expected to learn and adhere to practice policies and procedures and participate in performance reviews and training. Flexibility and reliability are key to meeting the needs of the surgery. Upon successful completion of the apprenticeship, there is a potential for the role to become permanent.

Entry requirements

• GCSE English (Grade A-C/9-4) (Desired), GCSE Maths (Grade A-C/9-4) (Desired), Communication skills, IT skills, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Team working, Initiative, Patience, Flexible, Reliable

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