Business Administration Apprenticeship

About the role

This apprenticeship offers a fantastic opportunity to gain experience in Business Administration with HALES FREIGHT LTD. You will be responsible for answering customer queries via email and phone, data entry, liaising with colleagues across different departments and depots, account management, and KPI reporting. You will also gain experience using various computer systems including Microsoft, Azyra, Transport Exchange, and Subby portals. Key duties include chasing up information from customers, inputting customer jobs onto the system, and general administrative tasks such as Pods inputting and scanning. This role requires excellent communication, IT, and organisational skills, along with attention to detail and customer care abilities. Upon successful completion, there is the opportunity for permanent employment and career progression within the company.

Entry requirements

• GCSE English: C/4 or above, GCSE Maths: C/4 or above, Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative

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