Customer Service Apprenticeship - Wakefield Specsavers

About the role

Become an apprentice in our store and you’ll have everything you need to truly realise your potential - with experience in a full-time role, all whilst earning a real wage. Duties include giving customers top-notch advice, giving customers a warm welcome to the store and dealing with orders. You will efficiently answer telephone calls to the store and advise customers their hearing aids/glasses are ready or delayed as appropriate.

This is an entry-level position, and you must not have worked in the customer service sector before. At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including roles in Specsavers call centres, receptionist roles, and meet and greet roles.

Entry requirements

• GCSE Maths at grade 9-3 (A*-D) is desired. Good communication, organisation, administrative, and team working skills are essential.

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