Customer Service Apprenticeship

SPECSAVERS OPTICAL SUPERSTORES LIMITED · Workington, Cumbria

Salary
£17,173.61 a year
Level
Level 2
Duration
1 Year
Closes
19 Oct 2026
Qualification
Level 2 Customer Service Practitioner apprenticeship standard
Training provider
SPECSAVERS OPTICAL SUPERSTORES LIMITED

About the role

Join Specsavers as a Customer Service Apprentice in Workington and gain valuable experience in a full-time role with the support of a global brand, all while earning a real wage. This apprenticeship offers hands-on experience in customer interaction, including providing advice, welcoming customers, and handling orders and payments. You will also learn to answer telephone calls efficiently and advise customers on their hearing aids or glasses.

This entry-level position is ideal for individuals looking to start a career in customer service. Upon completion, you will be a fully-fledged Level 2 Customer Service Practitioner, opening doors to various career paths within Specsavers, such as roles in their call centres, as a receptionist, or in meet and greet positions. Specsavers is a leading optical group with a significant global presence and a strong reputation for growth and innovation.

Entry requirements

  • GCSE Maths 9-3 (A*-D). Communication skills, Organisation skills, Administrative skills, Team working. Must not have worked in the customer service sector before.

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