Customer Service Apprenticeship

About the role

As an apprentice in our store, you’ll have everything you need to truly realise your potential in a role, all whilst earning a real wage. Giving customers top-notch advice. The role involves efficiently answering telephone calls to the store. Advising customers that their hearing aids / glasses are ready or delayed as appropriate. Duties include giving customers top-notch advice, a warm welcome, dealing with orders, efficiently answering telephone calls, and advising customers on the status of their hearing aids or glasses. This is an entry-level position, and you must not have worked in the customer service sector before. At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, and meet and greet roles.

Entry requirements

• GCSE Maths at grade 9-3 (A*-D). Communication skills, Organisation skills, Administrative skills, Team working.

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