Admin Clerk and Reception Apprentice

Warley Road Surgery · OLDBURY, UK

Salary
£12,480 a year
Level
Level 3
Duration
1 Year 6 Months
Closes
18 Oct 2026
Qualification
Business Administrator Level 3 Apprenticeship Standard
Training provider
DUDLEY COLLEGE OF TECHNOLOGY

About the role

Warley Road Surgery is seeking a cheerful apprentice to join their reception and administrative team. This role offers an excellent opportunity to gain experience in a primary care setting, working alongside experienced health workers. The apprentice will be responsible for a range of administrative and patient-facing duties, including answering phones, making appointments, assisting with triage forms, liaising with patients, scanning documents, updating records, and general office administration. All necessary training will be provided, and the ideal candidate should be confident, computer literate, and able to remain calm under pressure. While Punjabi speaking is desirable, it is not essential. This is a fixed-term contract for 18 months, with the potential for further employment and career progression within the organisation upon successful completion.

Entry requirements

  • GCSE English and Maths at Grade 4/C or Functional Skills Level 2. Strong communication, IT, attention to detail, organisation, customer care, problem-solving, administrative, and analytical skills are essential. Ability to work in a team, be non-judgemental, patient, and enjoy a challenge is also required.

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