Business Administration Apprentice – Service Department

About the role

This Business Administration Apprenticeship with Andwis Lifts, located in Cannock, offers a fantastic opportunity to support the day-to-day running of the Service Department. You will gain practical experience in administration, customer service, and operational processes within the lift industry. Key responsibilities include providing general administrative support, answering enquiries, logging breakdowns and service requests, supporting engineer scheduling, liaising with engineers, updating customer records, monitoring outstanding jobs, communicating with customers, and preparing reports. You will also assist with processing purchase orders and learn to use company management systems and Microsoft Office applications. The apprenticeship involves attending team meetings, contributing to process improvements, and developing an understanding of the lift industry. Upon successful completion, you will receive the Business Administrator Level 3 apprenticeship qualification and have opportunities for career progression within the company.

Entry requirements

• GCSE Maths & English: 4-9 (A*- C) (Essential), Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Initiative, Patience

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