Insurance Administration Apprentice

WOODLAND COMMERCIAL LTD · SUNBURY ON THAMES, UK

Salary
£14,976 a year
Level
Level 3
Duration
1 Year 6 Months
Closes
6 Nov 2026
Qualification
NVQ Level 3
Training provider
M I T SKILLS LIMITED

About the role

Woodland Commercial LTD is seeking an enthusiastic Insurance administrator to join their team. This apprenticeship offers a fantastic opportunity to gain valuable administrative and customer service experience within the Insurance Department. The apprentice will act as a first point of contact for customers and clients, ensuring all enquiries are handled professionally and job records are maintained accurately. Key duties include monitoring the department email inbox, responding to enquiries, processing new losses and approvals, answering incoming telephone calls, managing the customer appointment diary, and setting up new jobs on CIS. The role also involves maintaining accurate job records and documentation, liaising with suppliers for waste collections and material deliveries, and ordering materials as required. The apprentice will also assist with general administrative duties and provide support to colleagues.

This role requires strong communication skills, IT proficiency, attention to detail, excellent organisation, and customer care skills. Problem-solving, administrative, and number skills are also important. The successful candidate will be logical, a team player with initiative, and possess customer service experience.

Upon successful completion of the apprenticeship, there is a clear career progression pathway to Management level. Woodland Commercial Limited is a well-established main contractor with over 30 years of experience delivering a variety of projects across London and the South, also specializing in insurance reinstatement services.

Entry requirements

  • GCSE English and Mathematics at Grade 4/C or above.

Apply on the employer's site

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